Returns & Exchanges

At KIMLUD.COM, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, we offer a hassle-free 30-day return policy for all unworn apparel and accessories.

Return Process

• 1.
  Initiate Your Request

  Log into your KIMLUD.COM account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging with all designer tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.