Returns & Exchanges
At KIMLUD.COM, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, we offer a hassle-free 30-day return policy for all unworn apparel and accessories.
Return Process
- 1.Initiate Your Request
Log into your KIMLUD.COM account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging with all designer tags attached, ensuring the garments are in their original, unworn condition.
- 3.Ship the Items
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.